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How to provide high quality care for parents and children

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In this webinar we were joined by Gigi Schweikert, CEO of Lightbridge Academy! Gigi joined us to share her expert tips on how to provide high-quality childcare at your center that will entice families to stay with you long term! She shared her learnings on the impact that well-organized family events can have on a parents impression of your center, how to form strong relationships between teachers and parents, and the top parent communication strategies you need to know for back to school season. She also shared engaging take home activities and educational content that you can share with families so they can keep the learning going at home! Keep reading to download the recording and slides!

Our Special Guest:

Gigi Schweikert- CEO of Lightbridge Academy!

Gigi Schweikert serves as CEO of Lightbridge Academy, a NJ founded, educational  childcare franchise company where she is responsible for all aspects of the company’s strategy, leadership, governance, and operations. The franchise system  has expanded to cover seven states and over the next five years, Gigi is preparing  to triple the company size by accelerating growth throughout the Mid-Atlantic region  and beyond. Her advocacy work extends both nationally and internationally and includes serving as a board member for the Early Care & Education Consortium, an advisory board  member for Marco Polo World School and Seton Hall University. Gigi is an international thought leader  advancing the quality of early education and childcare with 18 published books, in three languages, she  has appeared on CBS, NBC, Fox, and the Wall Street Journal Lunch Hour News and quoted in The New  Times, Entrepreneur, and Forbes. She is proud of her greatest accomplishment; being mother to her four  beautiful children.

Key Learning Outcomes from Gigi!

  • Increasing family engagement at your center means partnering with families, and not giving up on them.
  • It is important we see and understand parents as the experts on their child and that we bring their voice into the center through parent feedback surveys and polls.
  • When we view parents as experts, evaluators and advisors for our center, they will become promoters and long lasting clients.
  • Forming personal connections with each family is critical. Always know and call them by their name. Make sure they know, you love and care for their child.
  • Care for the parents at your center. Try not to judge the, know them as a distinct personality to their child, give them the benefit of the doubt, and always listen to them (even when they are angry).
  • Work to know what your families are thinking. Ask them questions, put out surveys, have a parent board, conduct family/teacher conversations, call families after they leave.

Resources

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Running a Child Care Centre is Hard…

We’d love to make it a little much easier! Did you know that parents are increasingly evaluating childcare centers on whether they offer digital parental communication, photo and video updates, and contactless check-in and billing? Lillio (formerly HiMama) helps to streamline your digital parent communications, join the family today and get a quote!

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Maddie is a Registered Early Childhood Educator with a Master's in Early Childhood Studies. Her specialty is in Children's Rights and she is currently a Content Strategist for HiMama!

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